Katja Kleine

Senior product designer specializing in accessibility, clarity, and transforming educational UX
A picture of a woman smiling in front of a black building.

Work

UX Designer

May 2025

Swing Education

Simplified reviews

Increased review rate by 30% and positive review rate by 10% with simple and intuitive UI.

Design

Strategy

Microcopy

Screenshot of a last minute cancellation alert on a cancel flow phone mock.

UX Writer and Designer

Ongoing

Swing Education

Strategic alerts

Leveraged alerts to communicate status, add clarity, and promote value. Auto-adjust feature led to 0.6% increase in company revenue.

Copy

Design

Microcopy

Screenshot of a last minute cancellation alert on a cancel flow phone mock.

UX Writer and Strategist

Ongoing

Swing Education

Targeted training

Designed and launched Skill Builders, a feedback-driven training tool now used by 25% of active subs.

Strategy

Copy

Design

Microcopy

Laptop showing a Skill Builder homepage with different courses listed.

UX Writer

2024

Swing Education

Optimized onboarding

Redesigned the onboarding content and copy for all prospective California subs reducing onboarding time from 42 to 30 days.

Copy

Microcopy

Design

Research

Screenshot of a divider page in an question flow.

UX Writer and Designer

Ongoing

Swing Education

Engaging emails

Led end-to-end strategy and execution for 30+ product email campaigns, including platform migration and implementation.

Strategy

Design

Copy

Microcopy

A laptop with an email loaded called Swing Scorecard. Stats are shown: 86 classes covered, 12% feedback completed and 99 sub quality score.

© Katja Kleine